Last updated: August 2026

At KNOX, we respect your privacy.

This policy explains what information we collect, why we collect it and how we use it when you visit weareknox.co.uk, place an order or contact us.

Who we are

KNOX is an independent apparel brand creating original Chapters inspired by stories of resilience, discipline and human progress.

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email:hello@weareknox.co.uk

Information we collect

Depending on how you interact with our website, we may collect:

Information you provide

• Name

• Email address

• Shipping address

• Billing address

• Telephone number (if provided)

• Order information

• Messages sent through our contact form

Information collected automatically

When you browse our website, we may collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on our website

• Referring website

• Cookies and similar technologies

How we use your information

We only collect information that helps us operate KNOX.

This includes:

• Processing and delivering your order

• Responding to enquiries

• Providing customer support

• Preventing fraud

• Improving our website and customer experience

• Meeting our legal obligations

We will never sell your personal information.

Payment information

Payments are processed securely by our payment providers.

We do not store or have access to your full payment card details.

Order fulfilment

Orders are fulfilled through our production partner, Tapstitch.

To manufacture and deliver your order, we share only the information required for fulfilment, including:

• Name

• Delivery address

• Order details

Tapstitch processes this information solely to produce and ship your order.

Cookies

Our website uses cookies to:

• Keep the website functioning correctly

• Understand how visitors use the site

• Improve performance

• Support website analytics

You can control or disable cookies through your browser settings.

Marketing

We will only send marketing emails if you have chosen to receive them.

You can unsubscribe at any time using the link in any email or by contacting us directly.

How long we keep your information

We keep personal information only for as long as necessary to:

• Fulfil your order

• Meet legal and tax obligations

• Resolve disputes

• Maintain business records
  

Your rights

Under UK data protection law, you have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict how your information is used

• Object to certain processing

• Request a copy of your personal data

To exercise any of these rights, please contact us at:

hello@weareknox.co.uk

Third-party services

Our website may use trusted third-party providers including:

• Squarespace (website hosting and ecommerce)

• Stripe and/or PayPal (payment processing)

• Tapstitch (order fulfilment)

• Google Analytics (website analytics, if enabled)

Each provider has its own privacy policy governing how your information is handled.

Security

We take reasonable steps to protect your information using secure technologies and trusted service providers.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Changes to this policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date.

Contact us

If you have any questions about this Privacy Policy or your personal information, please contact:

KNOX

Email: hello@weareknox.co.uk